Privacy Policy

Customize Names operates customizenames.com. This policy explains how information is used when you browse the shop, personalize jewelry, create an account or contact us. For privacy questions, email support@customizenames.com.

Information you provide

Ordering and account forms collect the contact, billing and delivery details needed for your purchase. Order records include the products, personalization details and transaction references associated with your order. If a design accepts an uploaded file, the file you submit is also used to prepare that piece. Customer support receives the information you include in your inquiry.

If you submit a product review, its text and displayed reviewer name may be published with the product. Please avoid including private contact details in a public review.

How information is used

We use these details to manage your account, prepare and deliver orders, provide order updates, respond to inquiries and handle returns. Technical information, including IP addresses and browser information, is used to operate and protect the website.

Payments and service providers

PayPal processes payments through the enabled payment options. The information needed to process and support a payment is shared with the payment provider. Our order records retain payment status and transaction references. Hosting, security and delivery services process the information needed to provide their services.

Cookies

WordPress login cookies support account access. WooCommerce cookies recognize a shopping session and maintain the bag. The site’s security service also uses a visitor cookie. Payment services may use their own cookies when their controls load. You can manage cookies in your browser; blocking essential cookies can prevent account, bag or payment features from working correctly.

Records and privacy requests

Account and order records are retained for order administration, support, security and applicable record-keeping requirements. You can review your account details in My Account and contact us to request access, correction or erasure of information associated with your email address. Requests require verification. Some records may need to be retained for legal, administrative or security purposes.

Contact

Email support@customizenames.com with privacy questions or requests. Please provide the email address associated with your account or order, without sending payment-card details.

Last updated: September 30, 2026.